Refund Policy

Last Updated: March 2025

At Learnhao, we strive to provide high-quality digital courses. However, we understand that there may be situations where a refund is necessary. This policy outlines when and how refunds are granted.

1. Eligibility for Refunds

Refunds may be granted under the following conditions:

  • The course is inaccessible due to technical issues on our platform.
  • The course description was misleading or significantly different from the actual content.
  • The student made an accidental duplicate purchase.

Refund requests must be made within 3 days of purchase.

2. Non-Refundable Cases

Refunds will not be issued if:

  • The student completed a significant portion of the course.
  • The refund request is made after 3 days from the purchase date.
  • The reason is a change of mind or lack of engagement.
  • The course was purchased during a special promotion (unless legally required).

3. How to Request a Refund

To request a refund, students must:

  1. Email [email protected] with proof of purchase.
  2. Provide a reason for the request.
  3. Allow up to 7 business days for review and processing.

Approved refunds will be processed back to the original payment method.

4. Instructor Payout Adjustments

If a refund is granted, the instructor’s earnings for that sale will be deducted from their next payout.

5. Changes to This Policy

We may update this policy at any time. Continued use of our platform after updates constitutes acceptance of the revised terms.