Privacy Policy

Effective Date: Oct. 2025
Organisation: Learnhao Academic Coaching

Who We Are

Learnhao provides personalised academic and research writing coaching to teachers, education practitioners, and professionals worldwide who seek to enhance their writing, complete advanced qualifications, or progress academically and professionally.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, apply to our programmes, or interact with us through forms, email, or other channels.

What Personal Data We Collect and Why

Application and Enquiry Forms

When you complete an application form, book a call, or make an enquiry, we collect personal information such as:

  • Your name, email address, and contact details
  • Information you provide about your background, qualifications, goals, and current challenges
  • Links or documents you share (e.g., programme requirements or assignments)

This information helps us assess your needs, tailor our response, and determine the best fit for our coaching programme.

Account or Subscription Information

If you register or subscribe to updates, we collect and store:

  • Your name, email, and communication preferences
    You may update or unsubscribe at any time.

Cookies and Analytics

Our website uses cookies and tracking tools to:

  • Understand visitor behaviour and improve user experience
  • Track advertising or social media campaign performance
  • Remember your preferences

You can control or disable cookies in your browser settings. See AboutCookies.org for details.

Embedded Content

Our website may include embedded content (e.g., videos, forms, or external articles).
Such content behaves as if you visited the external website directly, which may collect data through cookies or analytics in line with their privacy policies.

Marketing Communications

We only send promotional messages (such as email updates, offers, or event invitations) if you have given explicit consent, typically via:

  • Form submissions
  • Opt-in checkboxes
  • Direct requests for information

You can withdraw consent or unsubscribe at any time using the link in our emails or by contacting us directly.

Who We Share Your Data With

We do not sell or trade your personal data.
We may use trusted third-party providers (such as email or scheduling services) solely to:

  • Manage communications
  • Process form submissions or call bookings
  • Deliver coaching or administrative support

All such providers are required to comply with strict data protection standards (e.g., GDPR).

How Long We Retain Your Data

  • Application and communication records: kept as long as necessary to provide our services or follow up on your enquiry.
  • Email or subscriber information: retained until you unsubscribe or request deletion.
  • Comments (if enabled): retained indefinitely for moderation and transparency purposes.

Your Rights

You have the right to:

  • Request access to or a copy of your data
  • Correct, update, or delete your information
  • Withdraw consent for marketing communications
  • Request erasure of your data (except where retention is legally required)

To exercise your rights, contact us at [email protected].

International Users

Our services are available globally.
By submitting your information, you consent to its transfer and processing in accordance with this policy, regardless of your country of residence.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
All updates will be posted here with the revised date.